Returns & Exchanges
We want you and your pet to be 100% satisfied with your SPARK PAWS gear. If the fit isn't perfect or you've changed your mind, we offer a 30-day window for returns and exchanges on all items in original, hair-free condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Ensure all items are clean, free of pet hair, and in their original packaging with tags attached to qualify for a full refund.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your new exchange size within 3-5 business days.
